Privacy Policy
This Privacy Policy explains how Caffeineinblood, operated by Caffeine & Quills, collects, uses and shares information when you visit https://caffeineinblood.com or place an order. We sell and ship within the United States only, and this policy is written for customers in the US.
Information You Give Us
- Your name and email address
- Your phone number, if you choose to provide it
- Billing and shipping addresses
- Order details and order history
- Messages you send to our support team
Information Collected Automatically
- IP address
- Device type, browser and operating system
- Cookies and similar technologies
- How you browse and interact with our site, such as pages viewed and products searched
How We Use Information
- To process, ship and track your orders
- To reply to your questions and support requests
- To send order confirmations and shipping updates
- To send marketing emails, if you choose to receive them
- To prevent fraud and keep our site secure
- To understand how our site is used and improve it
Service Providers We Work With
- PayPal: payment processing
- DigitalOcean Spaces: storage of site files and images
- OpenAI: product search on our site
- Telegram: order notifications sent to our staff
- Our email provider (SMTP): order and support emails
- USPS, UPS, FedEx and DHL: delivery of your orders
- Google Analytics and Google Ads: analytics and advertising cookies
Categories of Data We Disclose (CCPA)
| Category of personal information | Disclosed to |
|---|---|
| Identifiers (name, email, address) | PayPal, our email provider, shipping carriers |
| Payment information | PayPal |
| Commercial information (orders) | PayPal, our email provider, Telegram |
| Internet or network activity | Google Analytics, Google Ads |
| Search queries on our site | OpenAI |
Sale and Sharing of Personal Information
We do not sell your personal information for money. However, advertising and analytics cookies from Google Ads and Google Analytics may be considered "sharing" of personal information under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.
Your Privacy Rights
All customers in the United States can make the following requests:
- Know: learn what personal information we collect, use and disclose
- Access: receive a copy of your personal information
- Delete: ask us to delete your personal information
- Correct: ask us to fix inaccurate information
- Opt out: opt out of the sale or sharing of your personal information
- Non-discrimination: we will not treat you differently for using your rights
Depending on your state, you may also have the right to data portability and to opt out of targeted advertising and profiling.
How to Submit a Request
Email [email protected] with a short description of your request, or use the form below.
Opt-out requests are honored within 15 business days and do not require identity verification. For other requests, we may need to verify your identity, and we respond within 45 days. If we need more time, we may extend this by a further 45 days and will let you know.
You may use an authorized agent to submit a request on your behalf. The agent must provide written permission signed by you.
If we deny your request, you can appeal by emailing [email protected] with the subject line "Privacy Appeal". We will respond within 60 days. If you disagree with our decision, you may contact the Attorney General of your state.
Children's Privacy
Our site is not directed to children. We do not sell or share the personal information of consumers under 16 without prior consent: consumers aged 13 to 15 may give consent themselves, and children under 13 need a parent's consent.
Sensitive Personal Information
We do not collect sensitive personal information, so we do not offer a "Limit the Use of My Sensitive Personal Information" link.
Marketing Emails
Every marketing email we send includes an unsubscribe link. If you unsubscribe, we will still send transactional emails about your orders, such as confirmations and shipping updates.
Data Retention and Security
We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact Us
Caffeine & Quills (doing business as Caffeineinblood)
Address: 28898 Llano River Loop, Spring, TX 77386, United States
Email: [email protected]
Support hours: 9:00 AM – 5:00 PM (EST), Monday – Friday
Website: https://caffeineinblood.com